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Privacy Policy

Last updated: February 13, 2025

1. Information We Collect

We collect the following types of information when you use the Vapin Ape Budtender Rewards Program:

  • Account information: First name, last name, email address, phone number, and password.
  • Employment information: Store name and location where you are employed.
  • Sales data: Product sales information synced from SparkPlug, used to calculate reward points.
  • Usage data: How you interact with the Program, including pages visited and features used.

2. How We Use Your Information

We use your information to:

  • Create and manage your rewards account.
  • Calculate, track, and display your earned points.
  • Process reward redemptions and fulfillment.
  • Verify your identity and employment eligibility.
  • Communicate with you about your account, rewards, and Program updates.
  • Improve and optimize the Program experience.

3. Data Sharing

We do not sell your personal information. We may share your data with:

  • SparkPlug: We receive sales data from SparkPlug to calculate your rewards. Your name is used to match your account with sales records.
  • Service providers: Third-party services that help us operate the Program (e.g., email delivery, hosting).
  • Legal requirements: When required by law, regulation, or legal process.

4. Cookies & Analytics

We use essential cookies to maintain your session and keep you logged in. We may also use analytics tools to understand how the Program is used and to improve the user experience. These tools may collect anonymized usage data such as pages visited and interaction patterns.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Program. If your account is terminated or deleted, we will retain your data for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements. Sales data used for point calculations may be retained in aggregated, anonymized form.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your account and personal data.
  • Opt out of non-essential communications.

To exercise any of these rights, please contact us at the email address below.

7. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Program is not intended for individuals under the age of 21. We do not knowingly collect personal information from anyone under 21 years of age. If we become aware that we have collected information from someone under 21, we will take steps to delete that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy within the Program and updating the "Last updated" date. Your continued use of the Program after changes are posted constitutes acceptance of the updated policy.

10. Contact Information

If you have questions about this Privacy Policy or your personal data, please contact us at rewards@vapinape.com.